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Refund Policy

A Legal Disclaimer

Shipping & Delivery Policy Effective Date: June 1st 2025

​At Townhall, we offer convenient takeout and delivery options for our guests through trusted third-party platforms. This Shipping & Delivery Policy outlines how we handle food deliveries and what you can expect when placing an order through https://townhallornowhere.com or our delivery partners.

Delivery Zones & Partners

Delivery is available within designated areas through partners such as DoorDash and Toast Delivery Services.  Availability may vary depending on your location, time of day, and order volume.

Estimated Delivery Times

Delivery times are estimated at the time of checkout and depend on traffic, restaurant prep time, and third-party driver availability.  We are not responsible for delays caused by external delivery providers.

Order Accuracy & Responsibility

Please review your order carefully before submitting.  Once an order is placed, it cannot be modified.  If you experience an issue with your delivered order, please contact us or the delivery partner immediately.

Pickup Option

You may also select the “Pickup” option during checkout. Please arrive promptly at the estimated pickup time to ensure food quality.

Delivery Fees & Tips

  • Delivery fees and tips are determined by the third-party platform and are not controlled by Townhall.

  • Tips go directly to your delivery driver.

Contact for Issues

If you experience a delivery issue, please contact the delivery service first (e.g., DoorDash Help). For unresolved issues, you can also reach us directly:

Email: info@townhallornowhere.com

Phone: 216-344-9400

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